Which browsers and devices work

Terralox works in your web browser, so there's nothing to download. Use a current version of one of these:

Most field work is done on an iPad (TerraPlan) or a phone (TerraCam). The office often uses a laptop for Jobs, the Team tab and reports.

Settings that matter

• Keep your browser and device up to date. Old versions may show a broken page.
• Allow cookies for terralox.com. Your sign-in is kept in a cookie. Without it you'll be sent back to sign in.
• Allow pop-ups for Continue with Google. Google sign-in opens a small window.
• Allow the camera when TerraCam asks, so it can take photos.
• Don't use a private or incognito window for field work. Anything saved on the device to upload later is erased when a private window closes.

Working without signal

TerraPlan and TerraCam keep working with no signal once they've been opened on the device with signal. See Work offline and sync.

Shared devices

A shared office iPad is fine. Each company's saved job list is kept separately on the device. When someone else needs to use it, sign out first; remember that signing out signs you out on every device. See Sign in and sign out.

Related questions

Do I need the App Store or Google Play?

No. To get an app icon, add the program to your home screen. See Add Terralox to your phone or iPad home screen.

Can I use Firefox?

We suggest Chrome or Edge on a computer. If something doesn't look right in another browser, try one of those first.