TerraloxHelp Center

What's new

New features and fixes across Terralox, newest first.

  1. Jobs by address everywhere, with JobTread job numbers

    TerraCamTerraTopoTerralox

    • TerraCam opens on address folders: one folder per house, the same as TerraPlan's Projects and the Jobs page. New job asks for the address first, and Take photos in a folder keeps one photo job per house.
    • JobTread jobs show who and which job: "#25142 · customer" with the JobTread status and job type, instead of "Job 25142".
    • Search finds a JobTread job number or status as well as an address or customer.
    • Needs an address: jobs with only a town in JobTread wait here instead of sharing a folder with the whole town.
    • TerraTopo on the same folders: My projects opens the address folders full screen, with Start a survey, Use as baseline and Delete. New surveys and copies (the next visit) are filed in the house's folder.
    • "homeowner" jobs left out: JobTread jobs named only "homeowner" with no status or job type (an old import) no longer come into Terralox.
  2. TerraPlan opens on your projects

    TerraPlan

    • Projects screen: TerraPlan now opens on your company's projects instead of the last drawing, like ArcSite. Search by name or address, sort by recently edited, name or address, and tap a card (with a small picture of the drawing) to open it. + New project asks for the job address and files the drawing in that job's folder.
    • Nothing gets lost: the drawing you had open shows as Continue at the top. Drawings that are only on this device say Not saved to your account yet, with Save right there, and ones saved with no signal say Waiting to upload.
    • Back and reload: Projects and the browser's Back button return to the list, and reloading reopens the plan you're in. Links from other programs still open a plan directly.
  3. The Terralox button in every program

    Terralox

    • Terralox button: every program now has the Terralox logo at the far top left. Tap it to go to the terralox.com home page, or tap the small arrow next to it to switch programs, open My account, Jobs or the Help Center, or sign out.
  4. Safer teams and job folders

    TerraloxTerraCam

    • Removing or pausing someone on the Team tab now signs them out on every device, the same way a password change does.
    • Job folders: contacts, visits and links can only be changed or removed by whoever added them, or by a manager. Anyone can still tick a visit done. Each crew PIN login now counts as its own person.
    • Deleting a job only deletes the work in programs you have; anything else stays, and you're told what was kept.
    • TerraBrain: conversations stay with the company they were asked in.
  5. Help center, faster and safer Terralox

    Terralox

    • Help center: step-by-step articles for every program, searchable, with a help button inside each app and a way to contact support.
    • Safer sign-out: signing out now signs you out on every device.
    • Faster loading: pages, photos and app files are cached better, and TerraCam and TerraPlan keep working offline.
    • Status watch: Terralox now checks itself every few minutes so problems get fixed before you notice them.
  6. A clean, light look everywhere

    TerraloxTerraPlanTerraCamTerraScan

    • Every signed-in screen (account, jobs, crew, TerraPlan, TerraCam, TerraScan, TerraTopo and TerraBrain) now shares one clean, light look that's easier to read outside.
    • TerraPlan crew sheet: print a simple sheet for the crew that says where each pier goes.
    • Locked lengths: lock a wall's length so nothing changes it by accident.
    • Curved walls: turn any wall into an arc with More → Curve it.
  7. TerraPlan: straight lines, room sizes and fill volumes

    TerraPlan

    • Hand-drawn walls snap straight more easily: lines close to level, plumb or 45° lock on their own.
    • Room sizes and dimension strings show on the plan.
    • Volume zones work out void fill, patch, concrete (cubic yards) and foam (cubic feet) for the takeoff.
    • The number pad pops up after each wall so you can type the exact length.
  8. TerraPlan: more ArcSite-style editing

    TerraPlan

    • Offset, mirror, rotate, trim and extend walls, set a corner angle, and group items.
    • Lock a layer so it can't be moved.
    • Move walls the ArcSite way: they snap, show a dashed line where they'll join, and show the gaps to nearby walls while you drag.
  9. Jobs folders and the CRM connection

    TerraloxTerraPlan

    • Jobs: one folder per house, shared by every Terralox program, with a map, notes, owners, schedule and warranty.
    • JobTread connection: jobs come in from JobTread; drawings and proposals go back out.
    • TerraPlan estimates: build an estimate from the drawing with your price book, with Good / Better / Best options and a "What we found" summary.
  10. Terralox accounts and crew logins

    TerraloxTerraCamTerraPlan

    • Sign up, sign in with Google or a password, and get your business approved.
    • Crew members sign in with a company code and a 6-digit PIN, and only see the programs you give them.
    • TerraCam: pin job photos to the house plan, and outline the property on the satellite map.
    • TerraPlan: pier rows and renumbering, takeoff, callouts and text, ZipLevel and laser readings, and working offline.
  11. TerraPlan and TerraScan

    TerraPlanTerraScan

    • TerraPlan launches: touch-first floor plan drawing built for foundation work, with smart snapping, layers and tap-to-edit dimensions.
    • TerraScan depth tools: soil layers, depth to bedrock, rock columns, water wells and pier install records.