TerraloxHelp Center

How can we help?

Popular: piers · number pad · photos · invite your team · offline

Getting startedNew to Terralox? Start here. What's newJobs by address everywhere, with JobTread job numbers Contact supportTalk to a real person. Use it in the fieldInstall on your phone or iPad.

Browse by topic

Getting startedCreate your account, sign in and find your way around.4 articlesAccount, team and securityYour company profile, your team, roles, passwords and signing out.6 articlesJobs and crewJob folders shared by every program, and the crew view for the field.4 articlesTerraPlanDraw the foundation, place piers, measure and build the estimate.22 articlesTerraCamJob photos pinned to the house, and the satellite site map.6 articlesTerraScanSoil, flood, geology and depth data for any property, and reports.7 articlesTerraTopoElevation and drainage around the house.6 articlesTerraBrainAsk foundation repair questions and keep your company's knowledge.4 articlesTerraModelRepair videos and models made for your customers.4 articlesTroubleshootingWhen something doesn't load, sync or sign in.8 articles

Popular articles

Sign in and sign outSign in with your email and password or with Google. Signing out signs you out on every device.Invite your team and choose rolesInvite office staff and estimators by email, then choose each person's role and which programs they can use.Work offline and syncTerraPlan and TerraCam keep working with no signal. Your work is saved on the device and uploads when you're back online.Draw wallsPress, drag and let go for each wall, watch the guides that keep lines straight, and close the outline.Type exact lengths with the number padEnter feet, inches and fractions on the number pad, pick which end of the wall moves, or type a length and direction on the drawing bar.Add piers and space themPlace piers one at a time or in an evenly spaced row, set their type, spacing and numbers, and mark existing piers.Build an estimate and use the price bookTurn the drawing into priced line items, set up your company price book once, offer options, and create the proposal PDF.Take photos at a spot on the planTap where you're standing, shoot, and TerraCam pins every photo to that numbered spot.

Still need help?

Send us a message and a real person on the Terralox team will get back to you, usually the same business day.

Contact support