TerraloxHelp Center

Getting started

Find your way around My account

Your My account page is home base: open your programs, find your jobs, and manage your team and profile.

Updated October 25, 2026 · 2 min read

After you sign in, you land on My account (terralox.com/account). From here you open your programs, get to your jobs, and look after your team.

The My account Home tab with the Jobs by address button and the company's programs
The My account Home tab with the Jobs by address button and the company's programs

Open a program or your jobs

  1. Sign in. You land on the Home tab.
  2. Under Your programs, press Open TerraPlan, Open TerraCam or whichever program you need.
  3. To see every job your company has, press Jobs by address. See Find and open jobs.

You can also get there from any terralox.com page: press the button with your company's name at the top right. Its menu has My account, Jobs (address folders), each of your programs, and Sign out.

The tabs

TabWhat it's forWho sees it
HomeYour programs, Jobs by address, and the Homeowner HubEveryone
ProgramsEvery Terralox program and whether it's on for your companyEveryone
TeamInvite people, add crew PINs, set roles and programsOwner and managers
Client notesPrivate notes about your clients that only your team seesBusiness accounts (not crew PINs)
ConnectionsConnect your CRM (JobTread)Owner and managers can set it up
ProfileChange your name or password, and Sign outEveryone

The line under your company name tells you how you're signed in, for example "owner of Demo Foundation Co" or "team member at Demo Foundation Co".

A program says it "isn't on your company's plan yet"

You tried to open a program your company doesn't have. The owner can ask for it on the Programs tab. See Request a business account and programs.

I can see a program card but no Open button

Your login may be set to only some programs. Ask your owner or a manager to tick that program for you on the Team tab.

What is the Homeowner Hub?

It's the free side of Terralox for homeowners: an anonymous board where they compare cracks, bids and repairs. Business accounts can read it but can't post or reply.

Was this article helpful?

Related articles

Request a business account and programsAsk for a business account, then request TerraPlan, TerraCam or any other program. The Terralox team approves each request.Find and open jobsJobs keeps one folder per address with every drawing, photo job, survey and report for that house, from every Terralox program.Invite your team and choose rolesInvite office staff and estimators by email, then choose each person's role and which programs they can use.Sign in and sign outSign in with your email and password or with Google. Signing out signs you out on every device.

Still need help?

Send us a message and a real person on the Terralox team will get back to you, usually the same business day.

Contact support